Ample Technologies walk-in for Customer Support Engineer/Technician
Job Role :
Customer Support Engineer/Technician
Any Graduate (No BE/BTech)
0 - 2 Years
Job Location :
Walk-In Date :
18 Jan - 20 Jan 2017
Walk-In Time :
Company Profile:Ample is a technology solutions sales organisation, established in Bengaluru eighteen years ago. Today we are present across major cities in India – Chennai, Hyderabad, Kochi, Mumbai, Pune, Bengaluru and Delhi. Ample has evolved as one of the most preferred technology solution provider that connects leading technology suppliers to its customers. We are recognised for our comprehensive portfolio, unparalleled service and an organisation-wide commitment to business-with-integrity. Ample caters to the technology needs of the largest enterprises as well as individual consumers. Our premium retail stores pamper the individual consumer, whereas our dedicated B2B teams address the needs of enterprise and large business customers.
Job Description:Travel to client locations and troubleshoot.
Greeting and attending customers.
Handling customer queries/ issues related to the product through Onsite support.
Installing & troubleshooting hardware & software systems.
Manually setup computer and hardware, install software programs of user, troubleshoot or restore or setup.
Test functionality and assess, solve problems by operating system or related.
Timely and professionally handle field service calls and issues arising from field service visits.
Develop Service Technical documentation.
Examine and repair hardware and peripheral components.
Desired Profile:Must have inclination towards Technologies.
Willing to travel across Bangalore.
Must have a two wheeler or willing to buy one after some time.
willing to work on weekends and holidays(if required).
Knowledge on computer hardware & software is added advantage.
Good communication skill.
Should be able to handle customer queries and should aim at customer delight.
Venue Details:Ample Technologies Pvt Ltd,
4th Floor, NCC Urban Windsor,
Opp Jakkur Aero Drome,
Bangalore international Airport Road,
Jakkur, Bangalore - 64.