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BPTP Limited walk-in for Voice Process
Company :
BPTP Limited
Website :
Job Role :
Voice Process
Eligibility :
Any Graduate
Experience :
1 - 4 Years
Salary :
Rs: 1,00,000 - 3,50,000 P.A
Job Location :
Walk-In Date :
12 & 13 Jan 2017
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

At BPTP, it is our aim to establish ourselves as the most trusted and admired real estate company in the country. Our vision is not limited to becoming the most successful company in the sector, but to become the obvious partner of choice in the process. We are constantly striving to gain the trust and confidence of the people we work with and the people we work for. At the core of our organization are a set of guiding values. It is our mission to embody each of these values in our functioning, constantly.

Job Description:

Address queries and complaints of customers and brokers over the phone, in a timely and effective manner.
Respond to calls from customers/ brokers regarding queries, in a timely manner.
Communicate with customers/ brokers to address and resolve their queries.
Maintain and update the database with information on the nature of queries and status of resolution.
Record all customer and brokers complaints / issues received and resolved.
Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer/ broker on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers and brokers.

Desired Profile:

Excellent communication skills are required (Verbal & Written).
Should have minimum 1 year of customer care experience (Voice Process).
Real estate experience is not mandatory.
Fixed day shifts and fixed week offs.

Venue Details:

BPTP Limited, BPTP Crest,
Ground Floor, Plot No. 15,
Udyog Vihar, Phase - IV, Gurgaon 122 015.

Contact Details:

Prachi Gambhir