BPTP Limited walk-in for Voice Process
Company :
BPTP Limited
Website :
Job Role :
Voice Process
Eligibility :
Any Graduate
Experience :
4 - 8 Years
Job Location :
Gurgaon
Walk-In Date :
07 & 08 June 2017
Walk-In Time :
11:00 AM - 01:00 PM

Company Profile:

At BPTP, it is our aim to establish ourselves as the most trusted and admired real estate company in the country. Our vision is not limited to becoming the most successful company in the sector, but to become the obvious partner of choice in the process. We are constantly striving to gain the trust and confidence of the people we work with and the people we work for. At the core of our organization are a set of guiding values. It is our mission to embody each of these values in our functioning, constantly.

Job Description:

Candidate should have excellent command over English language (Verbal & Written).
Should have minimum 4 years of experience into customer care services (Calling only).
Should have managed a team of minimum 20 agents.
Identifying & fulfilling day to day operational requirements for the team.
Identify automation opportunities to enhance Front Line Resolution.
Identify opportunities for process correction / improvements.
Expected to do various Operational analysis and ensure 100% complete customer satisfaction.

Desired Profile:

Excellent verbal communication.
Minimum 4 years of experience in International BPO/ KPO/ Real Estate Industry (Preferably).
Should have prior experience / knowledge in inbound/ outbound voice process.
Should be currently designated as TC/ TL in the current organization.

Venue Details:

BPTP Limited, BPTP Crest,
Ground Floor, Plot No. 15,
Udyog Vihar, Phase - IV, Gurgaon 122 015.

Contact Details:

Prachi Gambhir
0124-385-2787