Ionidea walk-in for Desktop Support Engineer
Company :
Ionidea Enterprise Solutions
Website :
Job Role :
Desktop Support Engineer
Eligibility :
Any Graduate
Experience :
0 - 1 Year
Job Location :
Walk-In Date :
12 & 13 Sep 2019
Walk-In Time :
11:00 AM - 03:00 PM

Company Profile:

Even in the digital age and the new e-economy, where time to market and competitive pressures have never been greater, IonIdea's success has grown from our commitment to the simple virtues of honesty, reliability, dedication, team-work, innovation, and customer satisfaction. Your competitive edge is enhanced by partnering with IonIdea. We leverage upon the right technologies, industry expertise, pre-built solutions and frameworks, and our expertise worldwide to bring innovative solutions that improve your competitive edge. We guarantee that by partnering with IonIdea, you will save time, save money, streamline your business, and enhance your competitive edge.

Job Description:

Provide all level desktop support.
Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
Walk users through problem-solving process.
Follow up with users to ensure issue has been re-solved.
Supports operation of help desk and serves as focal point for users concerns.
Identifies, researches and resolves technical problems for end users on a variety of issues.
Responds to telephone calls,emails and personnel requests for technical support from local and remote customers.

Desired Profile:

Basic knowledge of Window L1 Troubleshooting.
Basic knowledge of Windows 7,8,8.1 and 10 OS.
Any hardware certification will be added advantage.
Excellent communication skills, both written and verbal and an ability to thrive in a fast-paced environment.
Proven analytical and problem solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.

Venue Details:

Ionidea, 38-40,
Export promotion Industrial park,
EPIP zone, Whitefield,
Bangalore-66, Landmark: Near KTPO Bus Stop.

Contact Details:

Shraddha Shetty