Sutherland Global walk-in for Associate/Senior Associate
Company :
Sutherland Global Services
Job Role :
Associate/Senior Associate
Eligibility :
Experience :
0 - 2 Years
Salary :
Rs: 50,000 - 2,00,000 P.A.
Job Location :
Walk-In Date :
26 & 27 Sep 2019
Walk-In Time :
04:00 PM Onwards

Company Profile:

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer life cycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Head quartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the Australia, United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.

Job Description:

Enable sound decision-making: Receive and process Payroll inputs from Vendors and internal parties.Should give high degree of attention and complete the processing with 99.50% accuracy.
Keep management updated: Adhering to timelines and inform all responsible parties.
Keep Sutherland aligned: Maintain process documents. Keep track of all assigned tickets and completing it as per the timelines.
Keep things running: Answering queries through emails & Service Now tickets and complete as per expectations.Proactively highlight or follow up for any issues or resolutions.
Keep track of all emails received and completing it accordingly.
Strengthen relationships: Involve in team discussion and display team player attitude all time.


Should have 0-2 years of Transaction processing experience.
Should have experience in responding to client/customers queries through email or ticketing system.
Open to work in night shifts.
Analytical skills preferred.
Candidates with payroll background is an added advantage.
Ready to support additional hours if business demands.

Venue Details:

Sutherland, Shriram The Gateway,
IT / ITES SEZ, A6 6th floor,# 16, GST Road,
Perungalathur, Chennai - 600063, Landmark: Perungalathur Railway Station.

Contact Details:

Jeevitha Chandran